Return policy

We want you to love every piece you choose from hikiran—but if something doesn't feel quite right, we're here to make things right.

🛍️ Returns for Store Credit
We offer returns for store credit only, giving you the flexibility to discover another style that suits you perfectly.

📅 Return Window
Items must be sent back within 30 days of the delivery date to qualify for a return.

✨ Return Conditions
To be eligible, items must:

Be unworn, unwashed, and free of stains, scents, or damage
Remain in their original condition, with all tags (including hikiran tags) attached
For footwear: Return in the original, undamaged shoebox without postal labels
For handbags: Include all dust bags and original packaging

🚫 Final Sale & Non-Returnable Items
The following items cannot be returned:

💌 Additional Notes

Original shipping fees are non-refundable.
If your return doesn't meet our criteria, we may send it back to you at your expense.

Ready to start a return? Email us at hikiran2@outlook.com, and we'll guide you through every step!

Thank you for shopping with hikiran—we're here to ensure your experience is flawless.