Terms of service
Last updated: [07/10/2025]
Welcome to hikiran. These Terms of Service ("Terms") outline your rights and responsibilities when using our website, purchasing products, or accessing services. By visiting or shopping with us, you agree to these Terms in full. If you disagree with any part, please discontinue use of our services.
1. Promotions & Special Offers
- We may occasionally offer promotions or time-sensitive deals.
- Discount codes cannot be combined with other offers unless explicitly stated.
- Items labeled as Outlet, Sample Sale, or Final Sale are non-refundable but may qualify for store credit at our discretion.
- Design variations may occur in sample or outlet products due to their nature.
- Newsletter subscribers may receive exclusive, single-use discount codes valid for limited periods and full-priced items only.
2. Orders & Payment
- We accept major credit/debit cards: Visa, Mastercard, American Express, JCB, and Discover. All transactions are encrypted and secure.
- You are responsible for providing accurate billing and shipping details. Refer to our [Payment Policy] for further information.
3. Shipping & Delivery
- Shipping options are available at checkout. Orders are processed on business days (Monday–Friday) and typically ship within 1–2 business days for in-stock items. Pre-order items require additional time.
- Visit our [Shipping Policy] for detailed timelines, costs, and international guidelines.
4. Returns & Exchanges
- Eligible items may be returned for store credit within 30 days of delivery. Returned products must be unworn, in original condition, and include all tags.
- Certain items (e.g., Final Sale, intimates) are non-returnable. For full details, review our [Return Policy].
5. Your Account
- Creating an account allows you to track orders and manage preferences. You must safeguard your login credentials and notify us immediately of unauthorized access or misuse.
6. Intellectual Property
- All content on hikiran's website (images, logos, text, designs) is owned by or licensed to us. Unauthorized reproduction, distribution, or commercial use is prohibited without written consent.
7. Limitation of Liability
- While we ensure accuracy, hikiran does not guarantee the completeness or reliability of site content. We are not liable for direct, indirect, or consequential damages resulting from website or product use.
8. External Links
- Our site may contain links to third-party websites. Hikiran is not responsible for their content, practices, or availability.
9. Modifications to Terms
- We reserve the right to update these Terms at any time. Changes will be posted here with a revised "Last updated" date. Continued use constitutes acceptance of the revised Terms.
Contact Us
For questions about these Terms or other inquiries:
- Email: hikiran2@outlook.com
- Phone: 562-824-3454
- Address: 2326 Pin Oak Drive, Long Beach, California, United States
Thank you for shopping with hikiran—we appreciate your trust in us.